Tag Archives: Behavior

Behavior problems at library present new challenges

“As the Billings Public Library serves more and more new customers, librarians have detected new and sometimes unforeseen problems from people who they say are among the newest library card carriers. “There is a whole group of people who want to be here in the new building, but don’t have much experience being here,” library director Bill Cochran said Wednesday. “Kids see more tempting play areas than they did at the old library.” Behavior problems have become so prevalent recently that last week the library’s board of directors approved a revised customer behavior policy that includes: “Parents or chaperones of children who violate this policy will receive the same warnings and penalties as the children.” (via Billings Gazette)

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