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What happens when libraries are asked to help the homeless find shelter

“In 2008, the San Francisco Public Library considered a very unusual question. How, they asked the city’s homeless, can our library better serve you?  Officials weren’t looking for book club ideas. Over the past decade, the shrinking social safety net has turned many libraries into major care providers for the underprivileged. The homeless, in particular, rely on libraries for daytime shelter. It’s a big job, one that libraries — perpetually cash-strapped and understaffed — aren’t sure they’re equipped to handle. (via The Washington Post)

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