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Innovative survey finds online library access ‘most important’

“Innovative has announced the publication of survey results from more than 4,000 library users at seven academic libraries in the UK. ‘We Love the Library, but We Live on the Web’ – which centres around how academic library users view online resources and services – reports on how online users interact with library-related services and what the key challenges are for libraries to meet these expectations. The study found that user behaviours and attitudes are increasingly uniform and that the ‘digital-native’ is no longer a subset of library users. Although most access online library resources in the library, users see access from anywhere – on any device – as the ‘most important’ consideration.” (via Research Information)

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