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Redesign Research

“Of all the lingering effects of the recent recession on the legal industry, none has been so dramatic as client demand for efficiencies. Headcounts are down, and the billable hour model is under attack as alternative fee arrangements become more common. With fewer lawyers, some routine tasks are being assigned to non-lawyers. As a consequence, law firms must operate more leanly. So, where does that leave law librarians? I suggest that legal information professionals are a valuable resource who can support many knowledge management initiatives that directly benefit not only the practice of law, but equally important, the business of law.” (via

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