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On the front lines of the digital divide

Twin Cities – “Every day, librarians are called upon to support job-seekers who have no computer access, lack rudimentary computing skills, have little knowledge of how to conduct an online job search, and have had no experience submitting an online application. Most workforce programs are available from 8 am to 4:30 p.m., Monday through Friday. Heavy demand has forced many public libraries to ration computer time to one hour per day per patron. And still they come.”

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