Flickr and Customer Service Lesson

July 8th, 2009

Curtis Rogers – “This goes to a larger customer service issue. When people innocently do something wrong it’s generally a good thing to give them a second chance… Well, i guess that’s not the case with Flickr. I asked the customer service rep if my account could be restored if I deleted all the references to my online Etsy store, and here’s the response I received”

Not cool Flickr. Not cool.

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