Flickr and Customer Service Lesson

Curtis Rogers – “This goes to a larger customer service issue. When people innocently do something wrong it’s generally a good thing to give them a second chance… Well, i guess that’s not the case with Flickr. I asked the customer service rep if my account could be restored if I deleted all the references to my online Etsy store, and here’s the response I received”

Not cool Flickr. Not cool.