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A Day With 400 Tweets Starts With Simplicity

July 1st, 2009

NYTimes.com – “Bonnie Smalley has Internet bragging rights: She has been blocked by Twitter for hand-typing too many tweets in an hour. They thought she was a computer program made to spew spam.  Ms. Smalley, it turns out, is a 100 percent human customer service representative for Comcast.”

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