CNET – “Many companies are thinking about how they can take advantage of social-networking technology, but analysts at Gartner are warning against getting caught up in the hype.”
December 15, 2007
I think a couple of people in the library world could use the same advice.
Thinking along the lines of, ‘the world would be a better place if only we had a wiki’ ought to be discouraged.
The ‘shopping list’ sort of approach (blogs, wikis, 2nd life) is zero proof, if and when implemented, of better library service.
That you get by first assessing your core functions — in other words, why people come to you — and only then do you work out possible solutions.
For all you know, people are coming to you for your access to online resources — and not for your frickin’ social network.
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