This has been kind of fun to read, kind of like a train wreck. You just have to keep reading. I feel like I’m reading TMZ.com! Yay!
I used to work for a library system which had Innovate as their cataloguing system. And, I used to "bash" them a bit on my blog and in presentations (I used to put the name of the company in quotes). It was fun and a real stress reliever. I always hoped that someone from the company was reading my blog and I hoped that I was helping what I thought to be a staggering technology move forward.
When we get frustrated, we have to take it out on somebody or something. It’s a natural reaction. When we bash in public, it’s even more of a rush. I felt like I was drunk sometimes after hitting the publish button after a bash on a company. What would happen to my post? Who would be reading? What would my colleagues say/think of it? Did I make my point? AAAAHHH!!!!
WIll Innovative drink the Cluetrain/2.0/User-Comes-First/Transparency Kool-Aid? One can only hope, but one thing rings true. Librarians are getting fed up and bashy and I love it. I really do. I kinda feel sorry for Innovative as they are taking the brunt of it. Oh well.