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Jotspot Creating “Skeleton” Wikis

March 11th, 2006

News from Jotspot this past week that they have released two application features to their fabulous wiki software. Basically, they realized that some of their users want “skeleton” tools already in place for specific wiki uses. The two that they released are Bug Reporter and Class Reunion Planner.

Bug Reporter allows companies to easy deal with bugs in their services. What’s more important than finding issues is that they get resolved and users notified of the fixes. Wikis are perfect for new technology companies as they help to foster internal communication and product development. Tracking bugs in wikis is a natural progression of communication as more than one person may be involved in the bug fix. Now, instead of having to create the bug tracking wiki from scratch, Jotspot has already done the hard work.

Class reunion gatherings are made easier to organize with any social networking tool. With wikis, anyone with information about classmates can enter in information about locating others. More people are connecting with classmates.com and other tools, but with this application from Jotspot, the tools necessary are already in place and the environment is perfectly suitable for getting classmates to get back to the joys of reunions.

We use a Jotspot wiki for the PLA Blog. We store documents necessary for the bloggers to download and send in to PLA, recommendations for bloggind at the conferences (we’re probably more lenient in our rules than other associations), and for internal communications for the bloggers, managers, and PLA staff. The wiki has been used at 2 ALA events so far and it set up for use at the PLA conference next week. We have bulletin boards for bloggers to discuss issues, pose and answer questions, and network amongst themselves. It’s been fabulous. Maybe Jotspot can create a skeleton wiki for event blogging. Andrea Mercado (my co-manager for the PLA Blog) is the brains behind the wiki that we run and I’m sure she could provide pointers.

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