Quote of the Year - So far

February 12th, 2006

Meredith Farkas is a goddess. Read this:

“We create blogs for populations that don’t want them. We develop programs that none of our patrons attend. We see what people are doing successfully at other libraries and we try to replicate those successes, not considering the fact that our population is not the same as theirs. I’ve certainly been guilty of that sort of hubris. In short, we think we know what our patrons want without ever having asked them.”

Don’t forget librarians who tell other librarians what their library should be doing without knowing their audience. Guilty as charged! Meredith is so right here it hurts.

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