Internet to ask, ‘How may I serve you?’

October 27th, 2005

Great article on the next generation Web:

“The interactions Web is the next rung up from the familiar point-and-click Internet, industry executives say. For the past decade on the Net, you’d click and get a Web page. If you wanted more information, or to order something, you’d click again. The user has had to do a lot to navigate around….Not only that, but the borders between the Web and its users are breaking down. websites are increasingly fueled by “user-generated content,” and the Net is reaching deeper into everyday life. The best examples are some of the hottest young companies, such as MySpace and TheFacebook.com. Both are ways for young people to post personal information and find and make friends on line.”

Is your library ready for social online interactions with your clientelle? Is your library ready to be part of (or lead the way to) online communities?

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